Contact Us
Ji'an Yougong Network Technology Co., Ltd., doing business as VIVANOIVA, operates this website and provides the products and services available through our online store.
VIVANOIVA is a brand owned and operated by Ji'an Yougong Network Technology Co., Ltd.
We value every customer and are committed to providing a reliable, transparent, and enjoyable shopping experience.
From browsing our products and placing orders to receiving your package and obtaining after-sales support, our team is dedicated to making every step of your shopping journey simple, convenient, and worry-free.
For quick assistance, we recommend visiting our FAQ page, where you can find helpful information about order tracking, shipping details, payment methods, returns, refunds, and other frequently asked questions.
If you need further assistance, our customer support team is always ready to help with product inquiries, order questions, delivery concerns, returns, refunds, and after-sales support.
📩 Contact Our Team
For any questions regarding products, orders, shipping, returns, refunds, or customer service, please contact us:
Customer Support Email:
🏢 Company Information
Brand Name:
VIVANOIVA
Legal Company Name:
Ji'an Yougong Network Technology Co., Ltd.
Business Address:
No. 222-3, South Cultural Commercial Street, Huaying Times Square, Quanjiang Town, Suichuan County, Ji'an City, Jiangxi Province, China
Customer Support Hours
Service Days:
Monday – Friday
Estimated Response Time:
Usually within 24–48 business hours.
During holidays, promotional events, or periods with increased customer inquiries, response times may be slightly longer.